I know this will be a touchy subject.
So Mr. B, a business owner wants to purchase a new company truck before years end to avoid having to conduct more maintenance to his current vehicle before the snow flies...(he is updating his fleet).
Mr B goes in to a dealer in September to buy a 2018 model truck, because the incentives are good. No 2018’s available in the configuration he wants. So he opts to order a 2019 (pays $500 deposit)and is told it will be delivered before the end of the year.
Fast forward to now...dealer in question has avoided Mr B, won’t return phone calls etc. Mr B has yet to be given a build date or any information. Mr B needs this truck now to avoid spending a couple k in maintanence. Mr B speaks with manager at is treated very rudely and is told truck will be here when it gets here....
Mr B now wants out of the deal because he is not happy with how he is being treated. Is promptly told he cannot get out of the deal as it will cost him more then his initial $500 deposit. Mr B speaks with another reputable dealer that is happy to work with him, but when told he is locked in somewhere else that they can’t help him.
How does Mr B get out of this contract as the dealer hasn’t produced on their end of the contract? They tell him it will be late Feb before he will get his truck....
PM me if it’s best to discuss. I have already told Mr B who I recommend once this is finalized.