Bell Canada = serenity now
come home Monday to find the gasline fucks had dug up a small corner of my lawn to connect the new build across the street....bastards not only hacked my lawn, but cut a piece of sidewalk out....AND....cut my fucking Bell line.....I fucking hate these new house builders with a passion....one knock on my door the day prior and I'd have pointed out where the fucking Bell line was
call Bell....tell them I need a new line run from the street to the house....and I gotta be there cause we gotta feed it under my deck and take a different route due to the renos I've done (other side of the house versus the previous line)
they send a tech Monday night.....he says he can't do that cause you need a cable installer.....said he would report it....I said when are they coming....he said he doesn't know
so go to the office Tueday monring and call Bell....told them what the other guy said....they apologize and say tech will be there between 12-5p
rush home....tech shows up at 12 sharp....and says the same thing as the other guy.....he can't do it....I'm like WTF??...said it's a process....he'll tell the office to send the right guy....I said when....he said he doesn't know
got the wife's cell....called bell....said WTF is this about sending the wrong techs....he apologizes and says he'll get another tech out between 5-10p
I about shit because we'll never feed it under the deck in the dark....so go out there and put a feeder line in which was a bitch (had to go about 32 ft with the first 15 under the lower part of the deck that you can't get under) but I got it done with much profanity
tech shows up at 5pm...still light...good stuff.....but guess what he says....he can't do it either....need a cable installer...for fucks sakes already....he'll report to head offce....I said when will this next guy show....he says he doesn't know
go to the office this morning.....call Bell around 8am...asking for supervisors etc.....they apologize etc....say the right tech iwiil be there today.....I say I need leadtime to get home...they say he'll call an hour in advance
office phone rings at 1245pm....tech is calling from in front of my house
grrrr
I walk him through where I want the line and tell him I'll be there in 30 minutes and bolt
get home and he's got the line up to the deck....guy is on his game.....feed the line under the deck in 45 seconds....so that worked out well....then we're all hooked up and back
and this tech can't understand why the other 3 didn't do the job....says they should have done it without issue
and this is just for a temp line
now I gotta hound bell to bury the permanent line.....they apparently use a contractor to bury the line.....but only to bury it....a Bell tech needs to be there too for the connection
what a fuckinig shitshow